Jeff Kaszer - Customer Service for Quality Pool - Akron Branch

Jeff Kaszer

Customer Service

In 2016 Jeff became part of the customer service crew at our Akron branch. He started in the pool business in 2003, working in the warehouse and driving for Litehouse Pools and Superior Pool Products, and then doing inside and outside sales. He got experience building inground pools with Rios Pools of Strongsville, Ohio.

For the last four or five years before coming to Quality Pool Jeff worked in the medical supply chain at Cleveland Clinic/Cardinal Health as a supervisor. That position required a lot of customer service—from the patients to the nurses and doctors and everyone in between. Working at the Cleveland Clinic was “a tremendous study of people, empathy and overall good will towards the world.” He especially found this to be helpful since his son was diagnosed with Type “T” Cell Leukemia in December of 2015. The support he received from the Clinic was life changing, enabling him to cope with tough situations.

Jeff has three children – Alyssa, Natalie and Austin. He is a big fan of the Pittsburgh Steelers and also fantasy football. He loves reading, and learning new ideas, and has become interested in taking cruises to new destinations.